Return Policy

Return Policy

*If you are not completely satisfied with your purchase, Nella Couture will exchange or issue a store credit for non-sale merchandise within 10 days of receipt of item(s). Merchandise must not have been WORN, ALTERED, or WASHED, and must have ALL original tags attached. All sale items and accessories are final sale. Please contact Nella Couture' immediately at for any return/exchange inquiries, as we will refuse any unauthorized return.  

*Any shipping charges are non-refundable unless a shipping error has occurred. If for any reason you receive damaged or defective merchandise, please notify us within 48 hours of receipt to be eligible for return policy. All returned items should be sent back fully insured by UPS or FedEx. All shipping for returns/exchanges will be paid for by the Customer. Please obtain a tracking number for your records.

 

100% Secure Ordering

*Whether you're buying, you get an extra layer of security when you use PayPal. That's because all your financial information (like your credit card number) is securely stored and encrypted on our servers, so you don't need to share your financial information with the person you're buying from. For more information see pay pal secure ordering link below.

https://www.paypal.com/webapps/mpp/paypal-safety-and-security